Monday July 6th, 2020
At DEC, we know our first job is keeping the lights on for you, our members. When mother nature prevents us from doing job #1, then we focus on job #2, which is getting the lights back on quickly as we can for you. If Covid were to infect our small workforce it could jeopardize both those missions. We need healthy people to respond for you when the lights are out. With the increase in COVID cases throughout the State and Douglas County, we are making the difficult decision to close our lobby to the general public. If you need to setup a new service, you can call 541-673-6616 to make an appointment and per the Governor's order, you will be required to wear a face mask or face shield. A copy of the guidance is provided below. We have numerous payment options shown at https://www.dec.coop/payment-options but if you must pay in cash, we can assist you at the door and provide a receipt.
Due to our limited lobby space, and the physical spacing requirements mandated by the state of Oregon, we will only be able to allow ONE MEMBER OR MEMBER FAMILY into our lobby for the appointment.
I am sorry we are having to go through this mess together.